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IDC Management
Seocho, Gangnam, Insan IDC Management (Data Equipment, Customer, Service)  
Management
Details
Basic
Service
Job Management
• Sever, Network Open/Cancel
• Backbone Network, IOS Upgrade
• Customer Management System
• IDC Online Consulting
Fault
Management
• Detecting Error, Follow Up
• Error handling, Submit Report
Customer
• Customer List Control
• Equipment In/Put Control
• Happy Call Service for Customer
Asset
• Asset In/Out Control
• Asset Maintenance
Security
• Solving Security Problem
• Visitor Access Control
Software
Maintenance
• Modification Request Analysis
• Modification Request, Implementation Plan
• Program Test for Source Change
Support
Service
Backup
• Backup Planning
• Backup System Technical Support
• Backup & Monitoring
• Backup History Management
Error
• Error Solving Request
• Event Log Check
• Confirm Cause Test
• Error History Checking
Utility
• Rack, Consumables
• Thermo-hygrostat, Power Supply Support
Monitoring
• Capacity Monitoring Setting
• Performance Monitoring Setting

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